Privacy policy



Last updated: June 27, 2025

Real Life Sprints operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Real Life Sprints is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.



Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.


Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process payments, fulfill orders, remember preferences, arrange shipping, and personalize your shopping experience.
  • Marketing and Advertising. To send promotional emails, text messages, or online ads related to your interests and activity.
  • Security and Fraud Prevention. To verify your identity, secure your account, and detect malicious or illegal activity.
  • Communicating with You. To provide support and maintain contact with you as a customer.
  • Legal Reasons. To comply with law enforcement, court orders, or regulatory requirements.


How We Disclose Personal Information

We may share personal information with:

  • Shopify and service providers (e.g., for shipping, payments, analytics).
  • Marketing partners for advertising based on your behavior.
  • Social media tools or when you ask us to share info with others.
  • Our corporate affiliates.
  • Legal authorities or during business transfers like mergers or sales.


Relationship with Shopify

Shopify hosts this website and collects information to operate and improve the Services. Shopify may use your data across other stores for features and advertising. Visit Shopify Consumer Privacy Policy or Shopify Privacy Portal for more details or to exercise your rights.



Third Party Websites and Links

We may link to third-party sites not controlled by us. Review their privacy practices. Public posts or shares may be visible and reused without limitation.



Children's Data

This site is not intended for minors. We don’t knowingly collect data from children. Parents can contact us for deletion if needed.



Security and Retention of Your Information

No system is 100% secure. Avoid sending confidential info via insecure channels. We retain data as long as needed to serve you or meet legal requirements.



Your Rights and Choices

Depending on your country, you may have rights including:

  • Access / Know – See what personal data we hold about you.
  • Delete – Ask us to erase your data.
  • Correct – Fix wrong or outdated information.
  • Portability – Get a copy of your data or transfer it elsewhere.
  • Email Preferences – Unsubscribe from promotional emails anytime.

You can use the links in the Services or contact us to make a request. We'll verify your identity and respond within legal timeframes.



Complaints

If you’re unhappy with how we handled your data, contact us. You may also file a complaint with your local data authority.



International Transfers

Your data may be transferred to and stored outside your country. We use Standard Contractual Clauses when required by law.



Changes to This Privacy Policy

We may update this notice as needed. Look at the “Last updated” date to see changes.



Contact

Email: hello@reallifesprints.com

Mail: 34 Keppel Bay Drive, #04-75, Singapore, 098652, SG.